Hi - I have been having a problem for about a month now where I cannot access one domain - allonis.com. Here are the details:
This is happening on all computers on my home network that are attached to the Quantum router, whether wired or wireless.
The site is up and running - confirmed. Although I would be curious if another Verizon FIOS user from NJ would try to access it to see if the routing issue is in the Verizon network?
I can access it from home if I load my VPN software.
I am not running parental controls. I have my firewall settings set to Typical, although I did try switching it to minimum and this made no difference.
When I ping the site it identifies the correct IP address but times out on all requests. A traceroute finds it's way to the site.
I have tried from Mac and Windows machines, none of which are running any extra firewall or virus software that could be blocking it.
This domain is used by my home automation software so requests are being made all of the time from my network for licensing, look-up of specific data, etc. So this is not just a web site I am trying to access, my home automation server needs to talk to this site to perform stuff throughout the day.
I have called Tech Support. They asked me to empty the cache on my browser. I asked if there was a second tier tech support that could help me and they said they would check, put me on hold, and hung up on me.
Is there any log on the router that I could check? Anyway to figure out what is happening? Thanks.