I am having a terrible time trying to get FIOS installed at my new home. My neighbors on either side have FIOS service. The homes are new construction, and occupied less than two months ago. My house, in the middle, is somehow "not elgible" for anything other than copper phone service. I have called customer service over the past two weeks, each rep promising to "follow up", but none have.
This morning, I called back, and found out "engineering" has closed my ticket, stating no possible service and no ETA. The box is visable, less than 20 feet away from my porch. I am still being told "no possible service", and I would like to know who I can speak with to remedy this. Nobody seems to care. If anyone can help, please do!
- Jason