Hello, I've been a FiOS customer for a few years now and about a month ago moved into a new house. I scheduled the installation appointment 2 weeks before I moved in.
The first appointment date they gave me was June 6th so I called off work but no one showed up that date, so I called in and they told me there were some delays of some sort and told me a technician would call me to reschedule, that never happened. I called Verizon to reschedule and they gave me today's date June 14th, so I called off work yet again.
Well today came and went and they never showed up again so I've missed 2 days of work and I still have no Internet or cable service. I called in and they want to reschedule AGAIN for next week! I've been almost a month without Internet and they keep delaying my installation a week at a time! Why can't they reschedule for the next day at the least the same week?
Is there anything I can do but to keep calling off work and hope they show up one day? Please help me out here!
The first appointment date they gave me was June 6th so I called off work but no one showed up that date, so I called in and they told me there were some delays of some sort and told me a technician would call me to reschedule, that never happened. I called Verizon to reschedule and they gave me today's date June 14th, so I called off work yet again.
Well today came and went and they never showed up again so I've missed 2 days of work and I still have no Internet or cable service. I called in and they want to reschedule AGAIN for next week! I've been almost a month without Internet and they keep delaying my installation a week at a time! Why can't they reschedule for the next day at the least the same week?
Is there anything I can do but to keep calling off work and hope they show up one day? Please help me out here!