Been having phone line and internet issues since Thursday 6/8/2016. Called in the morning to make an appointment and was told available time was Saturday 6/11/2016. On the Verizon app it even said I had an appointment for 6/11/2016. But on that day no one showed up or called so I called and was told the person making the appointment made a mistake and put the wrong date and had me on for 6/12/2016. Which is **bleep** if the app says it was 6/11/2016 but was the. Changed by whoever I spoke to to 6/12/2016. So I waited another day no phone line no internet. Sunday came and no one showed up even though I was promised someone will be there between 8am - 12pm. I called and they told me no one is coming and told me to call back next day. I call up this morning and was told someone will come between 9am - 11am. It's already past 11am and almost noon. I call again and was told my ticket was not dispatched which is such **bleep**. Verizon commitment and values to customers is such big lies. I've been a loyal customer for a long time. I've taken time off work just to wait for a technician to come and also cancelled plans for the weekend if no one shows up today I'm done with Verizon!
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