"We Are Unable To Process Your Request At This Time" - Calling Verizon only temporary fix

When trying to log in or go to Contact Us, I get "We're sorry....
We are not able to process your request. To continue, please select
one of the following options:

• Return to the previous page.
• View the Verizon com site map
• view the verizom com home page"

I get the same thing if I clear my cookies or use a different browser.  Then, I call Technical Services.  It's a 30 minute process to set a temporary password, which I change to a permenent password.  Then the next time I go to log in, the process starts over ("We're sorry....").  I would love a long-term fix.  This seems related to the following posts:

https://forums.verizon.com/t5/My-Verizon-Account/quot-We-Are-Unable-To-Process-Your-Request-At-This-Time-quot/m-p/792361#M14726

https://forums.verizon.com/t5/My-Verizon-Account/quot-We-Are-Unable-To-Process-Your-Request-At-This-Time-quot/td-p/449555