Purchased this router from Verizon a few months ago, and have lost all the existing information and services I was able to get previously.
Can no longer get Caller ID
Can no longer access DVR information online either on COMPUTER or FIOS APP.
Was in long running private messaging with Verizon agent and all of a sudden they just stopped answering or communicating. I guess they just figured if they ignored me, I'd go away.
If I purchased a Verizon router, why can't I get the same information and services I got while renting the old router?