I've recently upgraded to gigabit service and am experiencing an issue with the service. I have only been able to pull down, at most, 250Mbps during off peak hours.
I have the Verizon ONT set up with Cat 6 to my Ubiquiti Security Gateway, connected by Cat 6 to the Ubiquiti Switch, with more Cat 6 to the Ubiquity LR AP.
Over the USG, I show speeds around 185Mbps down, which is comparable to the speeds I get if I connect directly to the ONT via Ethernet and run speed tests there.
Verizon's tech support suggests they can't guarantee full speed unless I use their gateway, which is akin to Chevrolet telling me that can't guarantee I can drive 65mph on the highway unless I use their preferred highways.
Other info: I have data only service; my ONT is already configured for access over Ethernet (no dealing with that coax jack, since I don't need MOCA).
Any ideas on what to check here? Verizon says the connection looks good at the ONT and the outside box.