I am charged for the FULL month even though I only utilized Fios service for 10 days (bill cycle 8/22/9/21/2018. I canceled on 8/31/2018) before I switched to another internet provider(more affordable). Verizon representatives said, they have it written on the contract, but they can change the contract at any time since it is only stored on their website. I have never received the full contract at all. I am a manager at my work, and I know how documenting is important and keep it for the future reference. So many people will be affected by such a rip-off and I don't think it is even lawful to charge the whole month for only one-third or days of service (I read someone got charged for the whole month with only a day of service). I am sure so many of us have been deceived by Verizon for years for many reasons, but there are only a few service provider, that we have not much of choice, and Verizon use the situation.
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