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Manually Reset Router, no Internet connection even though Wifi is detected

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Hello,

I'm having an issue with my Quantum Router not connecting to the internet using Wifi, I appreciate if someone could help me with this issue.  I've tried manual reset the router/modem, got through all the steps of resetting it just fine but when I go into select the wifi network on my android phone (the wifi names do appear in my wifi network selection), it keeps saying something like "internet might not be available" .  When I signed into my fios account, the router status shows "Ethernet/Coax Status: No Connection", is this something that I need to call Fios to have them reset my connection?   I've tried the manual "reset" button several times, still same issues.  

Thanks in advance for your help!

  Screenshot_20180702-070520_Samsung Internet (002).jpg


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