Has anyone else in New York City come to hate Verizon as much as I do?
Like many New Yorkers I was so happy when Verizon Fios came to town to give us an alternative to Time Warner Cable - I never thought a company could be worse than Time Warner but Verizon is.
First of all, I see absolutely no difference in the internet speed. NONE
And I pay more money for fewer channels.
And Verizon requires you to sign a two-year contract which apparently they are allowed to change at anytime. One year into my two-year contract Verizon raised my monthly rate, then after several phone calls complaining, someone with a very thick accent on the other side of the world would lie to me and tell me that my bill wasn't raised!
After filing a complaint with the Better Business Bureau they finally admitted that they did raise my monthly bill by $50 a month, but did they offer to refund me? No, I'm still stuck with Verizon until the end of my contract unless I pay them another $50 just to leave early.
After this contract is over I'm dumping Verizon and going back to TWC which is now Spectrum I think.
I've had many cable and internet companies over the years and Verizon is by far the worse.
I guess the fact that they make you sign a contract should have tipped me off, basically a contract says to me "You're gonna hate our service so much that if we let you leave you definitely will" !!!!!!!!!!!!!!!!!!!!!!!