I have not been able to access the digital voice account manager call log since Wednesday 11/01/2017. The account manager home page reappears on the screen whenever I select the “calls and messages” option from any webpage (including the home page) that resides within the account manager website and also if I select the “missed calls” statistic line that appears within the summary section of the home page. In addition, a zero value shows up for the missed calls statistic despite the fact that there are definitely missed calls in existence (i.e. there were calls received that left and did not leave answering machine messages). I had always been able to access the log prior to the aforementioned date.
I’ve attempted to access the log using both Internet Explorer release 11 and Google Chrome browsers and the results were still the same. Any assistance that you can provide would be greatly appreciated.