Since signing up with Verizon, I've had a problem with access to Gmail via desktop clients (that worked fine on Comcast). I've raised it several times on these fora, with no useful solutions. I've been on the phone with Verizon for hours, and they've barely admitted I'm a customer, let alone solving the problem. And they're only open for calls at limited times - mostly when I'm at work.
Now, everything is slow - 910 kbps on Fast.com, 2.83 mbps on Speedtest. Don't ask how fast on https://www.verizon.com/speedtest/ - the site's been working on that for 20 minutes.
I'm fed up with this. I chose Verizon over Comcast, because of a) it's not Comcast, b) faster speed, c) lower cost. The thing about Comcast, though, was a) you can actually reach their crappy customer service, and b) when it works, it works.
So, Verizon, since I can't reach you easily in any other way - either fix this problem, or I'm giving up and going back to Comcast, which, astoundingly seems to have better service.