I started this service in September. It was like couple disconnection every day at the beginning.
Now the disconenction happens very frequently. Maybe once every ten minutes. This is very unacceptable when playing online games.
I have troubleshot all hardwares on my end and there's nothing wrong. I use ethernet cable and Verizon's rental equipment. Just don't tell me to try turning the modem off and on. I am a computer engineer and I have tried plenty of methods. I need Verizon to do something on their end probably check the rental devices or the fiber.