I called 1.866.483.9700 to opt my account out of CPNI
https://www.verizon.com/about/privacy/customer-proprietary-network-information
but your automated system did not recognize
my account number who's digit count is 3-3-3-4.
it does not give you the option to identify yourself by phone number
related to your account, or to speak to a human agents.
so what do i do now ?!