FIOS Range & Router Location
I had the new FIOS installed in the basement where the old box was from the previous homeowner. The router was attached nearby in the basement as it has to be wired to that box- makes sense. I would...
View ArticleRouter External IP Address Change
Hi,Recently I experienced a brief FIOS internet outage, and when the service returned about an hour later I discovered that the external IP address assigned to my FIOS WIFI router had been changed....
View ArticleTempted by fios
Hello,I have had RoadRunner (Spectrum) Internet now for over 20 years. Every year for the past five years or so I have been tempted by FiOS Internet – for lower monthly price and higher speeds. But, I...
View ArticleClik here to view.
Getting Verizon Triple Play
Moving from RCN to Verizon FiOS. I have an Asus NT-56U, dual band gigabit router. Would like to use it along with the Verizon supplied router. Is this possible? Moreover, is it against Verizon's user...
View ArticleSo frustrated...pending order
I am a business phone customer of 30 years and personal fios customer of 9 years. My contract was recently up so I called both business and personal side to get pricing of how I wanted to bundle. I...
View ArticleInstallation Issues - Fios internet and home phone
What should I do next? There was no information as to what Verizon needed or what I might need, or what I might need to decide before the fiber installer arrived which has led to surprises.Verizon...
View ArticleHELP! The BBU keeps Beeping and the steps Verizon Provides don't work!
The BBU in My Apartment Clost keeps beeping since the battery is dead. I do not have a landline only cable and internet services. I was told by Verizon the Beeping should stop if I remove the battery...
View ArticleFios To New Construction Problems
I have called several times regarding installation (move existing service from another address) of Fios in a new construction development. Verizon has been in this development for years and this new...
View ArticleWant to connect apps on firestick to cable subscription on different Verizon...
Hello,I have Fios internet and an Amazon firestick. Previously, when I would open an app and select a cable provider I could choose verizon and then manually log into my DIFFERENT verizon account than...
View ArticleSet to get Gigabit internet next week need modem/router suggestions
Hello all, so I have been looking on the internet for solutions to this Fios internet G1100 problem I am not a fan of all in one unit and so I want to look into solutions. I currently have Optimum...
View ArticleRouter Rental Charge
Verizon's newest scam--2 years ago I renewed my contract. As part of that, Verizon said they would upgrade my router for free to the new Gateway Router. I owned the router I had at the time and was...
View ArticleMajor Area Issues - Intermittent Connection Loss
My neighbors and I have been having major issues with our internet connections dropping. We have all had techs out and have gotten excuses ranging from our routers are bad to "it's a known issue in the...
View ArticleBait & Switch
I am a FIOS customer and have been for 4years. I have read about Verizon offering a discount for veterans. Today I went to the Verizon site to sign up. I ended up with:Losing my custom TV pkg, a new...
View ArticleReturn G1100 and remove rental fee
I no longer need the G1100 Gateway for my Verizon Fios setup and wish to return it so that I no longer incurr the rental fee. I've tried every support option on Verizon's awful website and literally...
View ArticleVerizon Escalation is a Dead End. Please help!
I have had Fios internet service for 9 months. Pretty quickly I began experiencing issues. These issues include: Intermittent connectivity when more than 25 feet from the router. Issues where the...
View ArticleFixed IP address
How do I request a fixed IP address? I keep having location issues with Playstation Vue and they suggested this would fix it.
View ArticleHow to bury main Verizon line
I need the main Verizon line in front of my house buried underground. What Verizon department do I need to contact for this?
View ArticleSCAM with price discount "setup box rental discount"
I see many such posts already, still want to add one, to show that Verizon still scaming customers.I have contracted Verizon Tripple Play via chat. They said that HBO channel would be removed from the...
View Articleunhappy unable to get to technical help support by phone
I have been trying for the last 45 minutes to get technical help by phone. I need to have them check that my port 443 is enabled. any one can help.
View ArticleDoes Verizon FiOS ---coax--- ECB6200 Adapter ---RJ45--- own router -----...
Hello, I am wondering if Verizon FiOS ---coax--- ECB6200 Adapter ---RJ45--- own router ----- desktop works? I have coax in my house. However, my own router only has RJ45, not coax. How to get my...
View Article