Fios Download Speed
Anyone on the fios 1 gig download speed plan? I usally average between 500-600 Mbps. No big deal cos I'm still on the promotion and at that speed what's the use of arguing for a couple more download...
View ArticleBilled for Two Failed Installations, Nonexistent Router--Worst Customer...
Two weeks ago, I scheduled my internet installation for the afternoon of Wednesday, August 8th. I worked from home (as best as I could without internet access), waiting and waiting for someone to show...
View ArticleCustomer service escalation installationcanceled with no notice
We have had an infuriating experience with Verizon over the last several weeks and our issue remains unresolved. We initially made an appointment for a Verizon Fios internet installation on July 19th...
View ArticleCan't log into router or check it online
I have two perhaps related issues:1. I cannot log into my router using myfiosgateway.com2. When I try to trouble shoot the router via Verizon's website, I get a message that it can't access my router...
View ArticleSent "New" Router for Service Interruptions
Finally!! Verizon even makes it very difficult to post a comment! I hate Verizon. After wasting hours of my time convincing me that the sudden interruptions to my service were my fault due to too many...
View ArticleOther Verizon Fios IPs
The default router IP addresses start with '192.168...'; IPs for devices connected to the router normally start with the same numbers, are there other Verizon Fios IPs associated with my home router...
View ArticleInternet works for about 5 minutes then stops
FIOS Internet worked great at my apartment. Moved to a house. Requested to move my FIOS to the house. Tech came to install it 2 days ago, and he left while it still worked. It stopped working about 5...
View Articlepoor customer service
“ My internet service went out on 8/14/18. I called customer service and was on hold for 1 hour and 5 minutes. A rep finally came on the phone and told me to unplug everything, reboot the router, tap...
View ArticleGigabit service vs Vdsl2 service
Let me get this straight..........Verizon wants more $122 for 30mb Triple play on an MDU, but if $79.99 for a 1GB triple play? Or, xfinity.....whom I dispise....$83 ($105ish) with tax, for 150mb...
View ArticleWhen will Verizon Fios be available?
I was told that my neighborhood in NYC has been wired for Verizon Fios, but that it has not reached all apartments yet. What is the timeline for everyone in a neighborhood having access to Fios? When...
View ArticleFios 50/50 internet only service
I was enrolled into the fios 50/50 plan for almost 3 years. The price I paid is $89.99-$45(discount) = $45. I didn't pay attention to it until recently talked my friend, who are paying $40 for a fios...
View ArticleUsing my own router, activation link not working
I am using my own router (TP-Link AC1200). I am trying to activate the internet service, but it fails as the router cannot get an ip address. It says the internet connection is disconnected. I have...
View ArticleHow do I get the Cable buried?
The lines for our house and our neighbors house were laid down 6 weeks ago, the county has been out to mark the electical and water lines over 5 weeks ago. The paint markings from the county are...
View ArticleFios Network Extender
Hi,I just got my network extender. My router is in the basement so I need it to improve the connection upstairs on the second floor of my house since it keeps cutting out. I don't have any coax outlets...
View ArticleWebsite connection issues
I'm seeing a problem connecting to flightaware.com and a few other sites from any computer on my LAN. I ran a curl and I'm not getting a TLS server hello response back. I've tried a few different...
View ArticleDamage to driveway when Fios line was installed
At the end of May beginning of June Fios line was installed in our community. The machines used to install this line put two holes in our driveway and burned tire treads into my driveway. I have...
View ArticleBad business
Buyer beware. Run. Do not walk. Run away from these guys. Yep. Got me. Sneaky **bleep**. Raised my rates with nary a text or email. Ever miss a payment? You get bombarded by emails and texts the very...
View ArticleSecond router configuration
Hope everyone here is well. I tried calling Verizon Tech about this issue but I don't know I explained myself well. I know this can be done b/c I had a friend just do it. I currently have a Verizon...
View ArticleIssues disconnecting service
We decided to disconnect service. Returned the equipment (router and 3 cable cards) per instructions. Now getting billed for cable cards. Nightmare trying to get it resolved, No one will take...
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