How Do You Configure the G1100 to Work Properly Downstream from Another Router?
How did you configure the G1100 to work properly downstream from the router. I'd like to run a PfSense router infront of my G1100. This means calling and having the ONT switched to ethernet instead of...
View ArticleLow Hanging Wire/Dangerous Hazard
I am reporting a Very Low Hanging Verizon Wire. It is dangling from the pole, hanging about 5 feet from the ground. Customer Service was no help. I am documenting this Hazard here. This is the 2nd time...
View ArticleHours of Calls and Online Support Gets No Followup from Verizon
After spending hours and hours of my time over phone email forum and online chat, speaking to supervisors and managers who claim to have opened tickets and escalated issues, I still have NO RESPONSE...
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Absolutely Unethical & Unprofessional
I requested for Verizon fios internet service and I ordered a router from Verizon. I waited for the router for two weeks and the router never delivered to me. In between I contacted Verizion fios many...
View ArticleMy Quantum Router that I bought doesn't like 1GB Internet...
I just upgraded to 1GB speed today and the tech replaced all the hardware inside and outside for this upgrade... but for some reason the quantum router I bought two years ago keeps disconnecting. It's...
View Articledoes fios internet installation use ethernet from the ONT or Coax?
I am moving into a condo that already has a fios connection. The ONT was installed in 2008 and its running a coax cable into the fios router. When I move in, I will sign up for internet only 100/100....
View ArticleBounce Channel
Why did the programming change on my Bounce Channel 476 and some of my favorite shows are no longer listed am I not pleased at all this is one of my favorite channels.....
View ArticleOutage and poor customer service
I spoke to a Verizon Supervisor who explained there there is no where to make complaints on poor service with verizon!! I am a remote worker who's internet and cable has been down for the past two...
View ArticleHours of Calls and Online Support Gets No Followup from Verizon
Merged with existing topic
View ArticleHorrible Customer Service, grain of salt to consider, Cancelling accounts
Moved to My Verizon Account board for greater exposure
View ArticleVerizon FIOS 100/100 Issue
Hello all, I have had Verizon FIOS 100/100 for a few months now. I have the old big white Motorola ONT with battery backup from about 2006. It's provisioned for LAN. I use my own TP Link router which...
View ArticleDo I need to cancel and sign up all over to get the better deal?
I've been a Verizon FIOS for several years, and now they're offering a Gigabit plan much better than the 100MB plan I'm on, and cheaper, too. I got a run-around when I called the other day, and a long...
View ArticleREPALCE BATTERY BACK UP
Is there a trick to remove the red positive terminal from the old battery? I cannot get it to come off and the video is no help.
View ArticleGot Internet plan and package i did not sign up for
I'm a new Verizon customer and had my internet installed today. I signed up online for the 100Mbps connection. I had to speak to a sales representative for credit check and was sent an order...
View ArticleWhere can I file a Complaint against Verizon Fios
Please let me know as where can i file a complaint agains verizon fios and customer service.
View Article[SOLVED]Charged for Verizon access point I returned
Hello, I have a question about my bill. A couple months back I ordered a Verizon access point. It came to $106.xx something with tax. Three or four days later I returned it because the performance was...
View ArticleFIle a complaint against Verizon
On Saturday, my TV and internet went out. I spent 5 hours trying to get assistance from Verizon. Everyone I spoke either put be on hold (30 minutes) or transfered me (call dropped), or said they would...
View ArticleAnother question about burying the Fios cable
I have seen many ask about this, and seem to get answers. I called a week ago about getting the cable buried, was told I'd be contacted by a local provider about getting the cable buried in 24 to 48...
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