Fios Setup Fee Not Waived: Salesperson Lied
I initiated a switch from Comcast to Verizon yesterday because I thought I could save some money with Fios. I was set to place an online order for Fios, but I decided to call first to ask a few...
View ArticleWhere can I find a formal complaint with Verizon
I am a long time customer with Verizon (over 8 years)Last month I had an issue where there was an intenet interruption. I called verizon they a technician was send over 2 days after. Technian fixed...
View ArticleImproving Wi-Fi signal - multi-story
Sorry for the length. I have gigabit service and currently, the standard Gateway router and a network extender (Actiontec - MOCA) in the basement. I am hoping for better coverage but my house is not...
View ArticleHow can I file a corporate complaint?
I have been a dedicated verizon fios customer for two years. I always paid my bill every month on time until I ran into an unforseen situation with my one payment while I was on unpaid maternity leave...
View Articleremote administration to actiontec on subnet
I have the new quantum router and can access it with the remote admin on port 443 no problem. i used my old actiontec router to create a subnetwork (quantum lan to actiontec wan, set up as...
View ArticleScheduled Router Reboot
Hello all, Is there any ability to schedule a weekly reboot of my Quantum router? There is a Scheduler Rules section. Can I use this to do what I want to do? Thanks,Steve
View Articlehow can i return the router?
i will leave USA next month, how can i return the router for web?
View ArticleDo not choose transfer service
If you was used to use Verizon I suggest DO NOT USE VERIZON FIOS INTERNET! Because transfer service experience is disaster for me!If you was used to use verizon 1Gbps and want to transfer service,...
View ArticleAsymmetrical performance on FIOS Gigabit
My G1100 is hard-wired from the main input black box (basement) by the technician when upgrading to gigabit. I have an ASUS RT 5300 on a network port acting as my primary router with the G1100 WiFi...
View ArticlePreparing for Verizon (pre construction)
I’m renovating a home which I like to use this time to prepare for Fios. With that being said, the installer for this area stated the “hub” now needs to be installed inside the home — thats Verizon’s...
View ArticleVerizon Yahoo email not loading to iPad
Moved to Verizon.net Email board for greater exposure
View ArticleNew Installation question: New or old cables?
I'm switching from Comcast to FIOS. I understand that they will run optical cable into my condo, but what about inside my unit? Do they need to replace all the cables? Do they use the coaxial cable...
View ArticleFrequent disconnections
Been battling this issue for a few weeks now. Randomly every so often, online games I'm playing and voice chats will disconnect me for literally 1-5 seconds. This problem occurs from frequently (once a...
View ArticleTrying to log into different verizon account firestick/apple tv using fios wifi
I have Fios internet as well as an Apple tv and an Amazon firestick. Previously, when I would open an app and select a cable provider I could choose verizon and then manually log into a DIFFERENT...
View Articlefios for new construction
we are moving to our new house at the end of this month in Clifton Park NY, its a new construction, new community and new street. They are about 80lots under construciton and we are the first owner to...
View ArticleFM Radio
When will Verizon include the FM Radio API or whatever is missing so I can listen to FM Radio (NOT streaming) on my phone?Many customers like me are contacting the FCC and congress to make this...
View ArticleVerizon is unable to solve the slow internet issue
I had 50/35 plan for years and I recently found that the actual speed was 15/0.2. Verizon sent me the technician two times to solve the issue. After two visits and 6 hours spent on the issue by a...
View ArticleBattery Backup Beeping Notification
I received a notification from FIOS that my backup battery needs to be replaced and that they detected it beeping. It's not beeping but one day last week, we lost power twice for a very short period...
View Articlenew router, internet keeps dropping
I installed a new router (Quantum Gateway) yesteday and now my internet keeps dropping. I work from home so it is very noticeable. My work phone (VOIP) disconnects in the middle of conference calls...
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