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FioS Privacy Concerns and Use in Billing

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I recently called in as my Verizon FioS bill had climed up from $55 for the 50-50 plan to $95. I was looking for a reasonable reduction in rates.

 

Your representative told me that I had "too many devices" in the home, and went on to try and upsell me.

 

I am really upset that Verizon would monitor the number and nature of devices I have within my home. All I ask is that you carry my data in and out of my house securely at the bit-rate you contracted without prying into my business. I do not understand why Verizon would record the number of users or devices in my home and use it to impact my billing.

 

Thanks for explaing this to me.

 

{edited for privacy}

 

ps: I'm switching over to Optimum online because they are half the price and did not ask about my devices.


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