I am building a new house on a street that has FiOS running along the street. I know for a fact that the houses all across the street have FiOS. Customer service keeps telling me FiOS is not available. It's RIGHT THERE, I can point at the box buried in the ground that says "VERIZON" on it. It's literally across the street. We have to cut the street to bring water, power, and natural gas across. All I need to do is talk to someone besides customer service to get Verizon on board to lay their fiber optic across. There is one existing house and 3 more future houses that they would gain access to. Anybody know who I need to talk to? Verizon, are you paying attention? Can someone with the ability to get things done please get in touch with me? Going through support or customer service is a lesson in futility. The only other thing I can think of is to flag down a Verizon truck and talk to somebody on the crew.
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