Quantcast
Channel: Fios Internet topics
Viewing all articles
Browse latest Browse all 7026

Inconsistent promotion

$
0
0

10/ 28/2016 recevied a fly promotion

10/29/2016 contacted verizon rep. did not find the promotion on fly, but offer a different rate with a little discount compare to current rate. stated had difficult tech issue, apologized. promise will call me within 2 days, never called.

11/20/2016 chat with verizon online rep again, found excellent deals, 50m for only $20. mo. failured to complete stated tech issue.

11/20/2016 chat with another verizon online rep, stated $20/50m is not available, but $39.99 is availabe. requested to update, failured and claimed it was system issue. suggest to contact 1-800.

11/21/2016 called verizon, rep saw the $39.99 deal, but not able to apply. Forward the call to supervisor name Carrie. She was apology, but insist there is never had $39.99 deal at all even for new customer. 

 

I dont know what to say, the marketing, internet chat and 1800 seem do not coopearte/backup each other. 


Viewing all articles
Browse latest Browse all 7026

Trending Articles