So I cancenceled my fios service around 9/1/16. I wasn't in a contract and upon cancellation I was told I would be funded a credit of $42 because I had already paid for that month. That was fine but about two weeks later, my auto-pay automatically deducted $64.20 (my normal bill amount) for my account. I ofcourse cancelled this because that would be more money verizon needs to refund me. However, my account is not updating and reflecting this and is now telling me that I will be charged a late fee. My main concern is my credit. I do not want my credit score affected by this and I feel like no one is taking me seriously when I call. I have called twice about this and all I get is "this will take sometime to reflect". My question is, is this true? Will I late fees? Is this going to hurt my credit? Im on the phone now to re-confirm I'll be okay but I've been on hold for an hour. Has anyone had this issue?
↧