I have a primary and 4 secondary email accounts. Today I cannot use the secondary accounts due to update in verizon fios internet sign-on security software. It provides a "Update Your Information" screen for me to "create password", "Confirm password", "select a security image below", "create a name for your security image", "secret question", "secret question answer." I do all these steps and it appears to be ok. Next window provides the sign-on screen, so I sign-on with the new password and it takes me back again to the "Update Your Information" screen. I repeat the process and again the response is the "Update Your Information" screen. over, and over and over again.
Next I try to sign on with old password and that takes me back to "Update Your Information".
This happened 3 times last night before I decided to rest and hope verizon would fix the software.
Alas, same problem continues today.