I've attempted to order service for a newly built home with no success. My home and five others are built in an existing neighborhood where the road was extended and surrounded by other existing homes where fios service is confirmed to be available.
Sales provided me with a number to call and I spoke to someone named Dave to open an engineering request and was told I would receive a call back two days later. I have not gotten a call yet and it's been about a week now. I was given a return call number which just goes to voice mail. Left a message and still no return call.
Why can't I get any answers and why is it so diffucult to find or contact the correct people to discuss the issue / request?