Does anyone hava an email address or phone number to the complaints center. I online chatted to disconnet my service and the representitive assured me that I would receive a return kit for returning my equipment before disconnection date. However the truth is the kit will never be able to be delivered in time and as I'm running out time, I anxiously called the customer service four times. The last representitive told me that I could return my equipment to a service truck or even a wireless store since I was in such a hurry (is relocating and need to catch an early flight the next day). However, it was too late and stores were closed and trucks were back to garage. If those previous representitives told me those options, I would be able to return my equipments!
↧
