Wi-fi connection using a Verizon router became intermittant: connection to the internet stops from 1 to 5 minutes maybe once per hour. All wi-fi devices will stop and restart at the approximate same time. Sometimes device will report that the router can't be found, and sometimes they report that the ISP, can't be connected. Minutes later, all is OK. I have already run a Verizon troubleshooter, moved and rebooted the router.
My daughter thinks that the router is overwhelmed with too many wi-fi connections. I have 3 Alexa devices, three cell phones, 2 wi-fi tablets, 3 laptops, and 2 desktop computers, 2 active wi-fi printers, video games and Amazon-controlled devices.
1. Does her hypothesis have merit?
2. How to contact Verizon Internet support? Email on web page is unresponsive!