About 2 weeks ago my wi-fi connection using a Verizon router became intermittant: meaning that the connection to the internet stops from 1 to 5 minutes maybe once per hour or more frequently. All wi-fi devices will stop and restart at the approximate same time.
Sometimes a normally connected device will report that the router can't be found, and sometimes they report that the ISP, or internet, can't be connected. A few minutes later, all is OK. I have already run a Verizon troubleshooter, moved the router around, and rebooted the router.
My daughter thinks that the router is overwhelmed with too many wi-fi connections. I have 3 Alexa devices, three cell phones, 2 wi-fi tablets, 3 laptops, and 2 desktop computers, 2 active wi-fi printers, video games and Amazon-controlled devices.
1. Does her hypothesis have merit?
2. How to contact Verizon Internet support? Email on web page is unresponsive!