So we switched to Fios. Got the install, everything humming ok. Then I go to move the router to a better place in the house. I literally unplug the WAN cable and power, move it, and plug everything back in. Network is ok, but no pipe. Went through the app solution guides, didn’t work (and references outdated or inapplicable equipment). Waited ages for tech support. Spent ages going through the song and dance, to no avail. Really? The ONT connection is bad? Another tech call? It was just installed. No I can’t take time off work. Anyone else have this issue? Don’t make me regret this Verizon, I’m begging you.
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