Hello all,
Looking for some insight. One month ago moved into a new apartment. Tech had to replace existing ONT that was already there with a new one. Everything worked fine up until about 2 days ago where internet stopped working. Tried most trouble shooting. Reset router, reboot ONT, check all connections. The internet will stay on for maybe 3 minutes, then turn off for another 3 minutes and this happens consitantly. When the internet drops after the short 3 minutes, the ONT fail light goes red, along with "VID". Then the ONT resets itself, and all indicators will be green for a short period of time, then drop agian. I cant seem to figure out why the sudden issue, especially when its a new ONT.
Verizon cant send a tec for 5 days..... which is very frustrating.
Any thoughts? Thanks to all in advance.
EDIT: Might i add my FIOS TV is choppy...
Steve.