Current hardware and specs:
-FiOS gigabit internet service
-Quantum gateway [AC1750 Wi-Fi (G1100)]
-FiOS network Extender [Actiontec 802.11ac Wireless Network Extender with Gigabit Ethernet (WEB6000Q02)]
-Xbox One X
-Samsung Mu8000 4k hdr tv.
The background:
Every evening after I put the kids to bed, I turn on the xbox to play some videogames to wind down. Every single day since Ive owned the Network Extender and have had an xbox hardwired to the network extender, I lose Xbox Live connection upon starting up the xbox. The only solution is to unplug the Extender and plug it back in to power cycle it. Once the Extender has internet activity, xbox live immediately connects until tomorrow when I check it again.
The strange part is that when I check the IP address and MAC addresses when it says unable to connect to xbox live, they are all filled out properly. If I try to check for network connection through the xbox, they dissappear as if there is no network at all. Upon power cycling the network Extender, the IP address and MAC addresses populate correctly. Same #s at that.
If I check the internet connect through the Samsung tv which is also hardwired to the extender, I can see I have full internet connectivity. This issue is just associated with xbox live and the network extender. All wireless devices connect to the extender just fine as well (I assume they are connecting to it and not the gateway).. If I check for the network extender with a WiFi search, it doesnt appear. I thought that it would be listed in the WiFi availability list for any of my devices. I assumed it just extends the signal from down stairs via MoCa and uses the same network name. Correct me if im wrong and that I have an issue with the extender that I havent identified.
I thought at first i would be fine with power cycling the extender every other week as it didnt happen so frequently when I first got the extender, but now its every single night. Its done this with the Xbox one X and the original Xbox. Ive have the Extender since January 2017. Its driving me crazy since ive paid top dollar for my devices and internet service...
I just want this to function correctly. Help me set up my xbox with the Extender so this doesnt happen anymore. The extender is the only option. I refuse to play wirelessly. Also, an xbox connected directly to the quantum gateway does not experience this disconnecting xbox live activity. Its specifically linked to the network extender.