Hi All,
I'm in the NYC area. Two years ago I tried FiOS and saw an extreme slow down (5 MB/s when I paid for 50) in internet speeds every evening. Customer support kept on giving me the run around. I knew the problem was that peering/interconnection points were over capacity when everyone got home after work and started streaming video. Needless to say, I cancelled within the first 30 days.
I am thinking about giving FiOS another chance since I've heard they have signed peering agreements with other carriers over the past year. Yet, when I go on forums such as this one I always see people complaining about evening slowdowns and then being lied to by customer support. Am I crazy to give Verizon another chance? I notice now that they've also cut the cancellation period from 30 days down to 15 if you sign a 2-year agreement.
Any feedback would be appreciated.