When moving to Virginia, we decided to ditch Comcast and give Verizon a try based on their great sign up package that included at $350.00 gift card. We have this in writing and saved the ad promising this.
Of course, 6 months later, no gift card ever came.
We called today to find out why not and the answer was simply "because you are getting 89 dollars per month in other discounts"
Come on - someone is always getting some sort of savings on their bill. This gift card was promised by the rep who signed us up with the current plan we have now.
"yes you will get the gift card"
"yes you are eligible for the gift card"
We'll be headed back to Comcast.
Absolutely ridiculous bait and switch techniques that I've not experienced before.