Hello,
Recently I had a chat with an online agent about upgrading my speeds from the 15 mbps plan to the 100 mbps plan. The agent told me that I will receive a new router free of charge and I will need that new router in order to have access to the new speeds. I have no idea where I can check the tracking on the router since there doesn't say on my orders. It has been almost a week and as of this moment I do have 100 Mbps speeds without the new router. I am just wondering when the new router will arrive and if I need to return the old router.
Thank you