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Frontier account setup - failed to link to Verizon

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Customers in CA, TX, FL can now set up their Frontier account at meetfrontier.com.  Doing this requires 2 steps:

1. Setting up your Frontier asccount

2. Linking your Frontier account to Verizon.

 

Step 1 is not so bad - you give email, phone number, and password (8 characters with upper & lower caseletters, numbers.) They send a verification email link.  Pretty standard stuff. In my case they wanted both landline phone & cell phone, and I had to respond to a text message to verify my cell number.

 

Step 2 failed becuase they said "No matching Billing Account Number found" when  I entered my Verizon account info.  Note that you have to give the full 12 digit (or maybe 10) Verizon account number which I finally found on the screen showing my bill at the lower left corner. I copied/pasted the account number but the Frontier site still said it could not find my Verizon account.  

 

I'll try again in the morning - maybe all the linkages aren't really there yet.


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