We live in a small community in Sussex, Delaware. I even helped Verizon get permission to install FIOS fiber in this County (there was a vote). Was one of the first FIOS customers here. Satisfied, convinced countless others to switch their internet to FIOS. Are satisfied. Recommend it even on our Community website (Bayridgewoods.com). Have currently 50/50 mps triple play plan - works well - speedtest.net shows even slightly better speeds. Have the Gigabit router, use Ethernet wired PCs - WIFI only for cell phone.
Have seen the Verizon ads and get e-mails for the new 800/900 gigabit ads for $79 triple bundle and new neighbors who got FIOS lately (due to my recommendation) got right away 150/150 mps - but I - as a current customer - can't renew my triple play contract (it expires in about 6 wks) at the rates Verizon widely advertises.
Every other business - especially the airlines - gives their best rates, free upgrades etc to loyal existing customers. Not Verizon. Why?