I came home from work last night to find a 12"X36" section of my sidewalk removed and filled with black top. I did not order FIOS service for my home. When I got inside the house I found that my Comcast service was out, so no TV or internet, it looks like the FIOS installation to my neighbor dug up my sidewalk and cut my Comcast service. The FISO wait times on their customer service line have said that the wait times are over 1 hour. I finally spoke to someone who said it would be days before anyone can get back to me!!! This is unacceptable! I can see from the other posts on this site that many people have experienced this same problem.